Guided tour of the Cathedral and Royal Chapel + Alhambra and Generalife.

Included

1. Entry to the Cathedral and Royal Chapel.
2. Full entry to the Alhambra.
3. Accredited official guide.
4. Individual audio system (if necessary).

Duration

• The duration of the visit is approximately 5 hours.

Groups

• Groups consist of approximately 30 people plus the guide. This is not fixed and may vary based on logistics or any circumstances that prevent it from being so exceptionally. In no case will it exceed 30 people + guide.
• For logistical reasons, availability, or other circumstances, the schedule may vary, notifying you in advance of this circumstance. If this occurs, the customer may accept or cancel and receive a 100% refund, thus canceling this contract. If accepted, the initial contracting conditions will apply again.

Important Notes

• It is essential to provide your name, surname, and ID/Passport at the time of booking. You may also send your details to the email address customerservice@nhue.es.
• On the day of the visit, you must bring the original identity document you provided when making the reservation.
• The digital voucher is valid. It does not replace your identity document and is not an entry ticket.
• Presentation at the meeting point 15 min. before the start of the tour.
• All participants, regardless of age, must have a reserved entry; otherwise, they will not be allowed access.
• No liquids or food may be brought into the monument.
• No special clothing is required. However, please dress appropriately in places of worship.
• The tour is not fully adapted for people with mobility restrictions, so it may not be particularly suitable for people with mobility issues, and we do not recommend it in some cases. The monument itself is not adapted for wheelchairs, crutches, or other mobility aids.
• Due to the age of the buildings, strollers are not allowed on this tour. We recommend that parents bring a baby carrier during the visit.
• The visit will be conducted in a single language, the one selected at the time of purchase, and it will not be possible to modify it under any circumstances.

Meeting Point

This product consists of 2 parts, as it involves 2 independent visits:

Cathedral and Royal Chapel:

• Google Maps: Plaza Isabel La Católica, behind the monument, in front of the hotel entrance, 18009 Granada. Look for our team at this address. Provide them with your name, and they will add you to the list.

Alhambra and Generalife:

• Google Maps: Paseo del Generalife 1F, 18009 Granada. Look for our team members at this address, at the main entrance next to the ticket offices. They will have a white umbrella open and resting on the ground.

Cancellation Policies

Based on the official regulations published in the BOJA by the Patronato de la Alhambra and Generalife, implemented on 1/5/2020, once tickets are issued, they cannot be canceled, modified, or rescheduled.

As a result of this regulation, the cancellation policies to be considered, without exceptions of any kind, are:

1. If the cancellation is made between the day of booking and up to 45 days before the tour, the costs will be €45 per adult.
2. No refund will be given if the cancellation is made 45 days or less before the tour and up to the start time of the visit.
3. No refund will be given for no-shows, arriving late, or not bringing the original passport or ID with which the reservation was made.
4. Cancellations or modifications may be made in case of a health alert affecting the closure of the monument.

No exceptional situations apply to the cancellation conditions that modify the criteria for cancellation and refund indicated in these points.

To request a total or partial cancellation according to these cancellation policies, you must send an email to customerservice@nhue.es, and the cancellation and refund will proceed according to the date of receipt of that email as the reference date.

VERY IMPORTANT: REQUEST FOR INCLUSION ON WAITING LIST

If you have made a reservation in a ON HOLD/WAITING LIST situation, you should consider the following conditions:

1. If you search for your visit and see that there is no availability and it appears as sold out, you can click on the ‘Notify me’ option. This way, you can sign up for the waiting list for free. Once we move to the list and there is availability, you will receive a notification by message or email. Through the link provided in that message, you will be able to purchase the tickets normally.
2. If you are no longer interested in the visit that is on the waiting list, simply ignore our message. If you wish to cancel your registration on the waiting list, you must send an email to customerservice@nhue.es indicating that you wish to exit the waiting list, along with your name and surname as the holder and the cancellation request.
3. It is important to note that signing up for the waiting list does not guarantee entry, as it is subject to the existing availability at the time.
4. Once the date of the visit has passed, you will be automatically removed from the waiting list to avoid future communications related to this reservation.

Please note that this is a free monitoring service for you, which does not guarantee obtaining entry as it depends on availability. Additionally, this service does not imply any obligation on the part of Nhue Concierge. In case there is availability, you will be the one to make the purchase directly from the link that will be provided to you, as you are aware that we do not have the requested tickets at the time of making the request and therefore, at that moment, we cannot guarantee anything.

1. 1. Reviews

       
       
       
       
       
       
       
        
       
       
        
        
       
       
       Mohamed K 
       
       
       
       Verificada 
      Very bad and very rude tour operator
      Very bad experience, the tour operator is so rude and they didn’t reply to our phone calls.. they charged very high price and all we got for this price was only the tickets which were left over for us with someone outside!!! No audio assistance!!!! The tour operator didn’t even bother to help with instructions after we missed the guide!!!!!!!
        
       
        
       
       
        
        
       
       
       karin 
       
       
       
       Verificada 
      Laura is such a good guide
      Was not expecting that thorough and knowing guide when I booked, but it was more than we expected , Laura was amazing, she knew everything. Def worth it
        
       
        
       
       
        
        
       
       
       Arthurmelgar 
       
       
       
       Verificada 
      Tour recomendado
      Tour completo con abundante información, destacamos la profesionalidad de Marta, se nos hizo el tour muy ameno.
        
       
        
       
       
        
        
       
       
       Alejandro C 
       
       
       
       Verificada 
      Excelente tour e increíble lugar
      Un tour muy completo y cautivo para disfrutar de este increíble lugar. Ada, quien fue nuestra guía, es muy buena guía. Volvería y lo recomiendo!
        
       
        
       
       
        
        
       
       
       Cezary W 
       
       
       
       Verificada 
      Fantastic guide
      Impressively knowledgeable guide who shared plenty of fascinating details about the history of Alhambra. Would recommend.
        
       
        
       
       
        
        
       
       
       Tamara M 
       
       
       
       Verificada 
      Alhambra tour
      Larger group than expected and could have content could have been presented in half the time as the tour
        
       
        
       
       
        
        
       
       
       Fernandez cañas C 
       
       
       
       Verificada 
      Little jewel of a tour
      Our guide, Chema (hope I wrote it right), was extremely helpful and knowledgeable. Everytime me or someone else from the tour asked the ins and outs of this majestic fortress/city, he managed to come up with a little story or fun fact that went along with the information. We would not have learned as much by ourselves if it wasn't for him. There were also brief resting breaks for us to visit the restroom or indulge ourselves in the souvenir shop. Wasn't crowded at all, as there is a limited number of visitors per day. It's a MUST if you come to Spain, in order to gain insight into part of the Andalusian culture. It's worth the extra money for the reduced tours.
        
       
        
       
       
        
        
       
       
       Dreamer14674872700 
       
       
       
       Verificada 
      inesquecível
      o guia foi espetacular - altamente qualificado e atencioso - recomendo a todos que tenham oportunidade
        
       
        
       
       
        
        
       
       
       HauteChocolate 
       
       
       
       Verificada 
      Great German-language Tour!
      It was generally definitely worth booking the skip the line pass. Upon arrival, I saw many tourists being turned away from purchasing same day tickets onsite, as tickets were sold out. As for the tour itself: 10/10. Our tour guide Daniel, was extremely knowledgeable and passionate about the history of the Alhambra- but tempered this with a wry sense of humor that kept the tour interesting and upbeat. There is simply no comparison between a simple audio Tour via app- and a real, full -fledged local history buff, in terms of experience, clarity, and interaction. Our tour was in German (Daniel is Austrian), and he also speaks English. Spanish and French fluently. Daniel- Thanks for the great experience, and also for helping me find my way to Sacromonte when I got lost after the tour.
        
       
        
       
       
        
        
       
       
       Ingo K 
       
       
       
       Verificada 
      Sehr schöne Erfahrung
      Tolle alte Sehenswürdigkeiten mit beeindruckender handwerklicher Leistung. Leider war unser Guide nur am nuscheln
        
       
        
       
       
       
       
       
       
       La evaluación general en Tripadvisor es 5.0 de 5, en base a 2842 reseñas 
       
         
       
       

Guided tour of the Cathedral and Royal Chapel of Granada plus the Alhambra and Generalife.

Discover the essence of Granada with a guided tour that will take you through its most emblematic jewels: the Cathedral, the Royal Chapel, the Alhambra, and the Generalife.

Admire the imposing Cathedral and the Royal Chapel, where the Catholic Monarchs rest, and be amazed by their majestic architecture and historical significance. Then, delve into the magical world of the Alhambra, exploring the Nasrid Palaces, the iconic Patio of the Lions, and the fortress of the Alcazaba. Finish your tour with a stroll through the gardens of the Generalife, a paradise of tranquility and beauty.

Thanks to the intimate format, you will enjoy a close and personalized experience, with an expert guide who will share with you the stories and secrets of these unique places.

Don’t miss the opportunity to live an unforgettable experience that combines history, art, and nature in the heart of Granada. Book your spot now and experience this unique adventure!