Private Visit to the Alhambra and Generalife with Nasrid Palaces

Included

1. Full admission to the Alhambra.
2. Official accredited guide.
3. Individual audio system (if necessary).

Duration

• The duration of the visit is approximately 3 hours.

Groups

• The visit will be conducted in a single language, the one selected at the time of purchase, and this cannot be modified under any circumstances.
• For logistical reasons, availability, or other circumstances, the schedule may vary, and you will be notified of this in advance. If this occurs, the customer may accept or cancel and receive a 100% refund, thus canceling this contract. If accepted, the initial contracting conditions will apply again.

Important Notes

• It is essential to provide your name, surname, and ID/Passport at the time of booking. You can also send your details to customerservice@nhue.es.
• On the day of the visit, you must bring the original identification document you provided at the time of booking.
• The digital voucher is valid. It does not replace your identification document and is not a ticket.
• Arrive at the meeting point 15 minutes before the start of the tour.
• All participants, regardless of age, must have a ticket reservation; otherwise, access will not be permitted.
• No liquids or food are allowed inside the monument.
• No special clothing is required.
• The tour is not fully adapted for people with mobility restrictions, and it may not be particularly suitable for those with mobility issues; we do not recommend it in some cases, as the monument itself is not adapted for wheelchairs, crutches, or other mobility aids.
• Due to the age of the buildings, strollers are not allowed on this tour. We recommend parents bring a baby carrier during the visit.

Meeting Point

• Google Maps: Paseo del Generalife 1F, 18009 Granada

Cancellation Policies

Based on the official regulations published in the BOJA by the Patronato de la Alhambra and the Generalife, implemented on 1/5/2020, once the tickets are issued, they cannot be canceled, modified, or rescheduled.

As a result of this regulation, the cancellation policies to consider, without exceptions of any kind, are:

1. If the cancellation is made between the day of booking and up to 45 days before the tour, the costs will be €39 per adult.
2. No refund will be provided if the cancellation is made 45 days or less before the tour and up to the start time of the visit.
3. No refund will be given for not showing up for the visit, arriving late, or not bringing the original passport or ID used to make the reservation.
4. Cancellations or modifications may be made in case of a health alert affecting the closure of the monument.

No exceptional situations apply to the cancellation conditions that modify the cancellation and refund criteria indicated in these points.

To request a total or partial cancellation according to these cancellation policies, you must send an email to customerservice@nhue.es, and the cancellation and refund will be processed according to the date of receipt of that email, as the reference date.

VERY IMPORTANT: REQUEST FOR INCLUSION ON WAITING LIST

If you have made a reservation in a ON HOLD/WAITING LIST situation, please consider the following conditions:

1. If when searching for your visit you see that there is no availability and it appears as sold out, you can click on the ‘Notify me’ option. This way, you can register on the waiting list for free. Once we move to the list and there is availability, you will receive a notification via message or email. Through the link provided in that message, you will be able to purchase the tickets normally.
2. If you are no longer interested in the visit that is on the waiting list, simply ignore our message. If you wish to cancel your registration on the waiting list, you must send an email to customerservice@nhue.es indicating that you wish to leave the waiting list, along with your name and surname as the holder and the cancellation request.
3. It is important to note that registering on the waiting list does not guarantee entry, as it is subject to the availability existing at the time.
4. Once the date of the visit has passed, you will be automatically removed from the waiting list to avoid future communications related to this reservation.

Please note that this is a monitoring service at no cost to you, which does not guarantee the acquisition of entry as it depends on availability. Furthermore, this service does not imply any obligation on the part of Nhue Concierge. In case there is availability, you will be the one to make the purchase directly from the link that will be provided to you, as you are aware that we do not have the requested tickets at the time of making the request and therefore, at that moment, we cannot guarantee anything.

Reviews

Private Alhambra and Generalife Tour

The private Alhambra and Generalife tour is one of the best ways to experience Granada’s iconic monument. The palatial city, which encompassed a medina, an alcazaba (citadel), and the palaces of various sultans, was more modest in its beginnings at the end of the 9th century AD. Initially, it appeared as a tiny fortress that went largely unnoticed until Emir Muhammad ben Al-Ahmar (1238-1272) was captivated by its strategic position and ordered the renovation and reconstruction of the ruins, as well as the expansion of the first defensive buildings, such as the Alcazaba.

The best way to delve into the history of Spain’s most visited monument is by taking a private tour of the Alhambra and Generalife with Nasrid Palaces, where an official guide can reveal all its secrets.

This private tour begins by exploring the magnificent gardens of the Generalife, the summer palace of the sultans. Next, you’ll visit the remains of the medina and the Alcazaba, the fortified area of ​​the Alhambra built to protect the city.

Private tour of the Alhambra and Generalife with Nasrid Palaces

The private tour of the Alhambra and Generalife can also include additional visits and a “surprise,” as there are places like the “room of the month” that are only open on a specific month.

Finally, skipping all the queues and unnecessary waiting, you’ll see the most special places with the most impressive decorations and light displays: the Nasrid Palaces—the Mexuar, the Palace of Comares, and the Palace of the Lions, which contains the Court of the Lions. Are you curious and want to learn more about the Andalusian legacy of the Alhambra? Book your private tour now of the monument declared a World Heritage Site in 1984. What are you waiting for to visit the Alhambra in a unique way with your partner or friends?

Avoid queues and unnecessary waiting.